Audi Q5 2017Guest reports tire pressure warning light during trip
“The tire pressure light did come on but the tires look fine when I checked them.”
Warning lightGuest message
Last Oct 1 · first seen Sep 26
3
High
Create work orderResolve
Maintenance Agent
The warning was in a guest message three weeks ago.
FleetSnap’s Maintenance Agent is an AI-powered maintenance dashboard for your whole team — detecting mechanical problems from what guests say in passing, and tracking every issue against the specific vehicle.
The service record and the proof behind it stay attached to the car.
Cancel any time. No long-term contracts.
19Needs attention
15Recurringflagged 2+ times
4Due for serviceby mileage
Flagged issues from the AI agent · last 60 days
Audi Q5 2017
Chrysler Voyager 2022Guest reports the car won’t start during the trip
EngineEmail
Last Sep 29 · first seen Sep 29
2
High
Nissan Altima 2019Guest reports active check engine light
Warning lightEmail
Last Sep 25
1
High
Nobody filed any of these. The count rises each time the same car is reported again.
Turo’s vehicle quality standards
One rating now decides whether a car earns.
A vehicle needs more than 50% 5-star maintenance ratings across its last ten trips. Fall below and Turo unlists it — and you find out from an empty calendar.
>50%5-star maintenance ratings a car must hold, measured across its last 10 trips
2 weeksof bookings cancelled when a car is unlisted — revenue you had already earned
ASEin-person inspection by a certified mechanic to relist. Virtual inspections are not accepted
How a car comes off the road
- 1Ratings slipA few 4-stars on maintenance
- 2At riskA guest mentions it in passingCatch it here
- 3UnlistedTwo weeks of bookings cancelled
- 4InspectionASE mechanic, in person
- 5RelistedIf it passes
By step 3 the money is already gone. Step 2 is a guest message nobody read — which is the one thing on this list a piece of software can actually do something about.
Detect → track → close
Catch it early. Keep the paper trail.
Three views of the same operation. Click through them.
Messages land all day. The agent reads each one, and the two that matter end up on your board — with the guest’s own words attached.
Incoming
“What time can I pick up on Friday?”
TuroKia Seltos 2024
Not mechanical · no action
“Drivers side rear tire is 4 psi low. I can go find air cause it doesn’t look like a nail or anything like that but has that happened before?”
Guest messagePorsche Boxster 2015
Tire · flagged
“Check engine light came on while stopped, turned off briefly after restart, but came back on after a few minutes of driving.”
EmailNissan Altima 2019
Warning light · flagged
Your board
Nothing needs you yet.
Minor low tire pressure, asks about historyMedium×2
Guest messageTirePorsche Boxster 2015
Active check engine lightHigh×1
EmailWarning lightNissan Altima 2019
Texted to you — 2 issues need a call
Create work orderResolvenever leaves the board until someone closes it
33 items per vehicle, reset every month. Oil comes due on mileage, registration on date — and your team attaches the photo that proves it, while the car is still in front of them.
Vehicle
Mileage
Oil & filter
Front brakes
Rear brakes
Tire tread
Rotation
Registration
Safety insp.
Emissions
Coolant
12V battery
Wipers
A/C & heat
Mercedes-Benz C-Class 201894,067 8,100 since service
On track
On track
On track
Replace4/32 front
On track
Valid to Mar
On track
On track
On track
On track
On track
On track
Audi Q5 2017101,500 trip photo Sep 27
On track
On track
On track
9/32
On track
Valid to AugLMLuis M. · at the lot
On track
On track
On track
On track
On track
On track
Nissan Altima 2017158,144 2,400 since service
On track
Due soon
On track
6/32
Rotate
Valid to Jan
On track
On track
On track
On track
On track
On track
Mazda Mazda3 201864,035 1,100 since service
On track
On track
On track
7/32
On track
Valid to Nov
On track
On track
On track
On track
On track
On track
Registration closed on the Q5 — photo, date and who did it, attached to the car
You hear the moment a car comes off the road — not when you notice the calendar is empty. Open recalls sit alongside, in case that is the reason.
Captured from the Turo fleet page
Nissan Pathfinder 2026Unlistedobserved 10 days agoTexted to you — the morning the car came off the road
Also off the road
BMW X5 2019Unlisted12 recall matches
FIAT 500c 2015Unlisted4 recall matches
Chevrolet Trax 2025Unlistedno recall matchesOpen in TuroDismiss
Matched by make, model and year. Turo has not said why any of these cars is unlisted, and a match does not confirm your VIN is affected.
Jeep Grand Cherokee L 2026Open26V559000Sep 1, 2026
Tires: pressure monitoring and regulating systems
Chevrolet Trax 2025Open26V539000Aug 20, 2026
Back-over prevention: sensing system, camera
Remedy availability unknown · check with the dealer
150,000+Guest messages read and ranked
26,000+Critical issues flagged
20+Operator hours saved a month
What changed
From one in seven cars, to fewer than one in twenty.
Share of vehicles carrying an open maintenance issue, before and after early FleetSnap users put their fleets on the board.
How many cars have you had unlisted since the new quality standards?
If the answer is more than none, the signal was almost certainly already in your inbox. Bring a fleet to a 15-minute call and we will show you where.
More of the system